COVID-19 Statement

COVID-19 cleaning precautions 20 March 20 This process takes account of information issued by the British Government and World Health Authority at this current date.

Details COVID-19 is mainly passed on by person-to-person spread between people who are in close contact with one another and by droplets produced when an infected person coughs or sneezes. It can also spread through contact with a surface or object that has the virus on it. Cleaning helps minimise the spread of coronavirus (COVID-19). Fortunately, normal cleaning methods do kill this virus. Cleaners, caretakers and concierges play an important role in keeping people in their buildings protected, and are on the frontline in the battle against coronavirus (COVID-19) to keep staff, customers, and particularly the most vulnerable safe.

The guidance describes the cleaning required, the appropriate disposal of materials, the cleaning of equipment and hard surfaces, and the personal protective equipment (PPE) that should be worn.

What you need to know-

•cleaning an area with normal household disinfectant after someone with suspected coronavirus (COVID-19) has left will reduce the risk of passing the infection on to other people

•It is believed that an Ozone machine will kill bacteria and virus’s, it is proven to kill SARS virus which is believed to be similar to COVID-19. Whilst tests have not been carried out scientists strongly believe it will be effective.

•if an area can be kept closed and secure for 72 hours, wait until this time has passed for cleaning as the amount of virus living on surfaces will have reduced significantly by 72 hours

•wherever possible, wear disposable or washing-up gloves and aprons for cleaningas well as a mask to avoid any re-infection. These should be double-bagged, then thrown away in the regular rubbish after cleaning is finished

•using a disposable cloth, first clean hard surfaces with warm soapy water. Then disinfect these surfaces with the cleaning products you normally use. Pay particular attention to frequently touched areas and surfaces, such as bathrooms, grab-rails in corridors and stairwells and door handles

•LGW ShortLets management will inform you if an area has knowingly housed a person, from a person with coronavirus (COVID-19),in such circumstancesuseprotection for the eyes, mouth and nose, as well as wearing gloves and an apron

•wash hands regularly with soap and water for 20 seconds, and after removing gloves, aprons and other protection used while cleaning and disinfection where a symptomatic individual has been known to have visited.

Public areas where a symptomatic individual is known to have passed through and spent minimal time, such as corridors, but which are not visibly contaminated with body fluids can be cleaned thoroughly as normal. All surfaces that the symptomatic person has come into contact with must be cleaned and disinfected, including:

•objects which are visibly contaminated with body fluids

•all potentially contaminated high-contact areas such as bathrooms, door handles, telephones, grab-rails in corridors and stair wells Use disposable cloths or paper roll and disposable mop heads, to clean all hard surfaces, floors, chairs, door handles and sanitary fittings, following one of the options below:

•use either a combined detergent disinfectant solution at a dilution of 1,000 parts per million available chlorine or-

•a household detergent followed by disinfection (1000 ppm av.cl.). Follow manufacturer’s instructions for dilution, application and contact times for all detergents and disinfectant.

•If an alternative disinfectant is used within the organisation, this should be checked and ensure that it is effective against enveloped viruses any cloths and mop heads used must be disposed of and should be put into waste bags as outlined below.

LGW Short Lets Cleaning Processduring COVID –19 alert Taking the government guidelines into account we will adopt the following process until further notice.

A guest without COVID-19 symptoms

1.Upon check out, LGW Short Lets will use an Ozone machine and notify the cleaning staff it has been completed.

2.After completion of the Ozone works, the cleaning staff will carry out the clean in accordance with the guidelines set out above and using the LGW Short Lets normal cleaning instructions, ensuring they use the appropriate PPE.

A guest known to have COVID-19 symptoms-

1.No-one will enter the property for 72 hours.

2.After 72 hours has elapsed, LGW Short Lets will use an Ozone machine and notify the cleaning staff it has been completed.

3.After completion of the Ozone works, the cleaning staff will carry out the clean in accordance with the guidelines above and using the LGW Short Lets normal cleaning instructions, ensuring they use the appropriate PPE.

We are looking to adopt guests carrying out self-cleaning for mid stay cleans, although we maybe able to adopt a procedure similar to the above in the future.